Q How quickly will I feel relief?

Most customers report a noticeable difference within the first 1–3 days of wearing the insoles. For chronic plantar fasciitis sufferers, significant relief is typically felt within the first 2 weeks of consistent use.

Q Will these fit in my everyday shoes?

Yes. Our insoles are designed to fit most standard shoe types including trainers, work boots, and casual shoes. Simply remove the existing insole from your shoe and replace it with ours for the best fit.

Q Are these the same as cheap drugstore insoles?

Not at all. Generic foam insoles flatten out within days and provide no structural support to the fascia. Our insoles use targeted arch stabilisation to support the plantar fascia properly — the root cause of your heel pain — not just cushion it temporarily.

Q I've had plantar fasciitis for years. Can these still help?

Yes. Many of our customers had been suffering for 1–5 years before trying our insoles. Chronic cases often respond just as well — sometimes better — because the foot is finally getting the structural support it's been missing all along.

Q What if they don't work for me?

We offer a full 90-day money-back guarantee. If you don't feel a genuine improvement in your heel pain within 90 days, we'll refund you completely — no questions asked. You don't even need to send the insoles back.

Q How long do they last?

With daily use, our insoles are built to last 12–18 months. Unlike cheap foam alternatives that flatten within weeks, the structured support layer maintains its shape and effectiveness throughout its lifespan.

Q Do I need a prescription or podiatrist visit?

No prescription needed. Our insoles are available over the counter and designed to deliver podiatrist-level support without the £300–£500 price tag of custom orthotics. Simply order, insert, and start walking pain-free.

Q How do I know which size to order?

Our insoles are trimmable to fit — simply use the size guide on the packaging to cut them to your exact shoe size. This means one size fits a wide range, and you'll always get a perfect fit regardless of your shoe brand.